Students, come to the library if you are having issues with your laptop. Depending on the problem, we may be able to troubleshoot for a fix quickly or submit a HelpDesk ticket for you.
Need immediate assistance? Contact the Family Technology Access Support Team. They are available from 7:00 am to 7:00 pm (425) 936-1322 or ftaccess@lwsd.org
For more information and tech FAQ's please visit the LWSD Technology Help Page and more detailed information is in the Laptop Handbook.
We encourage students to
register your password in the event you have difficulty logging in to your student account. The process is simple and quick! We can help you reset your password in the library but doing this process ahead of time will mean you're never locked out! Locked out? Here's the link to access
Password Recovery.
LAPTOP MAINTENANCE:
Charge your computer every evening and restart it every day to keep it healthy and updated.
If anything is not working properly, try a restart first to see if that will fix your problem. If that does not help, contact library staff for help. Ms. Wright, Ms. Stroup, and Ms. Vallene are here to help, and Mr. Pearson is our technician.
How to restart your laptop?
1. Click the Start button in the lower-left corner of your screen. You can also press the Windows key on your keyboard to open the Start menu.
2. Click the Power icon.
The Power icon is directly above the Start icon.
3. When you click the power button, you will have the option to put your computer to sleep, restart it, or power it down. Choose “restart”. (A restart can take up to 10 minutes.)
